Company Profile:
Xerox services, technology and expertise enable workplaces – from small businesses to large global enterprises – to simplify the way work gets done so they can operate more effectively and focus more on what matters most: their real business.
Job Description:
1. Health and Welfare
2. Responsible for the day-to-day service and administration of benefit plans for assigned clients using established procedures and detailed instructions.
3. Explains the appropriate participant forms and provides guidance on completion
4. Assists participants with portal navigation
5. Defined Benefit / Defined Contribution
6. Process various types of calculations, meeting timeliness and accuracy standards
7. Interpret plan rules to ensure compliance with plan document
8. Analyze transactions to ensure proper quality standards as required by each specific client
9. Contact participants to explain calculations or resolve participant/client related issues
10. Review incoming forms for completion and accuracy; take appropriate corrective action
11. Assists Participants with Portal Navigation
12. Other duties as assigned