Company Profile:
Xerox services, technology and expertise enable workplaces – from small businesses to large global enterprises – to simplify the way work gets done so they can operate more effectively and focus more on what matters most: their real business.
Job Description:
1. Responsible for strategy development and implementation of service delivery resources and oversight of operational facilities; responsible for IT service delivery governance.
2. Authorizes organizational policies governing the conduct of management of change initiatives and standards of professional conduct including procedures covering the selection of suppliers, tendering and procurement.
3. Involved in the negotiation of major contracts.
4. Sources and manages external partners, engaging with professionals in other related disciplines as appropriate.
Candidate Profile:
1. Adapts departmental plans and priorities to address resource and operational challenges
2. Requires in-depth knowledge and experience
3. Decisions are guided by policies, procedures and business plan; receives guidance from manager
4. Generally domestic accountability