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HCL Technologies Limited

Walkins in HCL Technologies Limited for Customer Service Executive

Customer Service Executive
0 - 5 Years
Any Graduate

HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 90,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms.

Job Description

We are pleased to inform you about Opening with the No. 1 Employer in India, HCL Technologies - Business Services for the profile of Customer Service Executive/Sr. Customer Service Executive.

You can come for the Direct Walk-in on 12th June'17.

Designation: Customer Service Executive/Sr. Customer Service Executive

Job Description:

Required Qualification:

*Any Graduate 

Roles and Responsibilities:

*Complaint Management.
*Solving Customer queries.
*Using process knowledge in replying to customers.
*Maintaining quality standards.
*Effectively meeting the SLA parameters as set.
*Generating Purchase orders and editing the same to suite internal/customer requirements.
*Managing and updating customer and client database.

Skill Set Required:

-Fluency in English.
- Good Analytical and Interpretation Skills.
-Should have familiarity with Windows Operating System and desktop system.
-Good written and verbal communication skills/ multilingual skills.
-Should have keen eye for details

Shifts : Rotational

Work Experience:

*Freshers are eligible/Experienced(Preferable)

Essential requirement: 

*Good written and Oral communication skills

AGE: 18 yrs to 39 yrs

Venue for the Interview:

HCL Technologies Limited, 

Contact Person : Priyanka Bisht

Nearest Metro Station : Noida City Center

Walk in timings: 11:00 a.m to 6:00 p.m

*All candidates should carry resume & 1 passport size photograph

Mention Priyanka Bisht as a source/reference at the top of your CV.

DO NOT CARRY LAPTOPS/USB/ PHONE CHARGER as they are not allowed in the premises

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