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Concentrix Daksh Services India Private Limited.
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Concentrix Daksh Services India Private Limited.

Walkins-for Customer Services (Voice Process)


Customer Services (Voice Process)
BPO
0 - 5 Years
Bangalore
Any Graduate
01/06/2017

About Concentrix Daksh Services India Private Limited:

A wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), Concentrix is a leader in high-value global business services. It partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements. The global business services firm transforms the customer experience, and streamlines front and back office and industry-specific processes to provide the highest value from every customer interaction. Based in 25 countries with a staff of more than 70,000 who speak 40+ languages, Concentrix offers industry expertise in 10 industries: Banking & Financial Services, Healthcare & Pharmaceutical, Insurance, Technology, Consumer Electronics, Retail & e-Commerce, Government & Public Sector, Media & Communications, Automotive and Travel, Transportation & Tourism.

Job Description: 
Greetings of the day!

Position: Customer Services (Voice Process )
Location: Bangalore, India 

Roles & Responsibilities:
  1. Handle incoming/outgoing requests from the customers to ensure prompt resolutions of the queries resulting in complete satisfaction & acceptance. 
  2. Communicate effectively and professionally with internal and external customers to resolve questions and issues.
  3. Continuously evaluate and identify opportunities to drive process improvements that positively impact the customers experience.
  4. Generic & Behavioral Skills :-
  5. Communicate clearly and professionally, both verbally and in writing.
  6. Should be proficient with computers.
  7. Display highly developed sense of integrity and commitment to customer satisfaction.
  8. Should have strong decision making and analytical abilities
  9. Willing to work in a flexible schedule 

Qualification & Experience:
Graduate - Fresher's/Experienced can apply.
Under graduate - with min. 6 month of experience

Interested candidates can Walk-in or refer your friends/relatives      

Walkin Venue:
Prasad Tech Park
P No. 97, No.152, EPIP Industrial Area, Whitefield, Bangalore - 560066
Landmark: Opposite to Vydehi Hospital Depot
Mobile: 9740199173

Contact Person: 
Kumari

Pls carry your updated CV & aadhaar card


Please Note: Neither Concentrix Daksh Services India Private Limited nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for recruitment, processing or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.

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